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FAQ

Shipping

How much is the delivery fee?

For orders above SGD20 shipping is free islandwide. Lower value orders receive a charge of $5 that goes straight to the logistics partner.

Returns

My snacks/drinks are damaged. What should I do?

We're sorry for your poor experience! We check every single order before it gets shipped out to make sure everything's tidy, fresh, and delicious. If you receive defective goods, please contact us straight away and we'll make sure that you get our best batches. 🌶️

Bulk/corporate orders

How do I send multiple packs to my friends?

Yippee! Thank you for your support! Our snack packs make great gifts for friends whom you miss dearly. 🎁 For bulk orders, simply contact us with a list of their names, contact numbers, shipping addresses, and email addresses and we'll confirm the orders by the next working day.

Retailers

Where can I buy Water Lily Pops?

Get our pops through our web store for the best deals. Other online retailers include: Amazon, Lazada, Redmart, Pandamart, Shopee. You can also find our pops at: All Fairprice Finest stores, Coldstorage, Shell Select, Ryan's Grocery, Cedele and SF Juice bars.

Water Lily Pops

What's the shelf life of Water Lily Pops?

Shelf life is one year from date of production! Our packets are puffed up to ensure maximum crunch and wholesome pops. With no artificial flavourings and preservatives, you know you are tasting popped gold. Once the pack is opened, consume within the next 30 minutes to enjoy the maximum crunch. (Realistically speaking... it'll probably be finished within a minute! 😉) If not, seal it in an airtight container or clip.

Ancient Grain Clusters

WHAT ARE ANCIENT GRAIN CLUSTERS?

Popped Jowar, better known as sorghum, is one of the seven ancient grains that have been around for thousands of years and give you a healthy energy boost when you are craving for one. 🌾

Working directly with the farmers in our “seed-to-snack” model we ensure our clusters unlock the maximum goodness of this all-natural ancient grain.